LOYALTY ENGINE
Today’s customer retention strategies offer more possibilities than ever before. TRIFFT combines three powerful components that each contribute to greater flexibility and drive the customer engagement and personalization that result in business growth.
Real-time decisioning engine
Dynamic orchestration of next best actions for promotions, utilizing custom logic and user behavior to enhance personalization and automate decision-making without technical skills.
TRIFFT Pre-Built Execution Flows
A set of expert-designed, pre-configured incentive flows that cover a wide range of customer interactions, and can be tailored with custom rules for specific business needs.
Core loyalty
A flexible system that allows businesses to manage customer loyalty: Give points, Give vouchers, Offer discounts, Manage tiers.
REal-time decisioning ENGINE
Orchestrate next best actions for all offers and promotions.
Set up your own custom logic rules with our loyalty workflow or rules engine or simply use of a many pre-built loyalty execution flows based on your own specific goals.
Base your loyalty strategy on segments, events, behaviour, and attributes to determine the next best action such as:
Custom logic (no technical skills needed)
Pre-built Execution flows
Our pre-built incentive flows have been hand crafted by our world leading loyalty experts based on years of experience operating within the loyalty sector with 1000’s of customers.
Join the loyalty program
Encourage customers to join your loyalty program and start earning rewards immediately.
Complete purchases
Motivate customers to finalize their purchases and earn points or discounts for doing so.
Refer friends
Reward customers for referring new members to your business, boosting organic growth.
Post reviews online
Incentivize customers to leave positive reviews, improving your brand’s online reputation.
Join the loyalty program
Encourage customers to join your loyalty program and start earning rewards immediately.
Complete purchases
Motivate customers to finalize their purchases and earn points or discounts for doing so.
Refer friends
Reward customers for referring new members to your business, boosting organic growth.
Post reviews online
Incentivize customers to leave positive reviews, improving your brand’s online reputation.
Member's birthday
Celebrate customer birthdays with personalized offers or bonuses.
Member's birthday
Celebrate customer birthdays with personalized offers or bonuses.
Buy a wider selection of products
Encourage customers to explore and purchase from a broader range of products.
Mention the company on social media
Offer rewards for promoting your business on social media, enhancing visibility.
Complete surveys
Collect valuable feedback by rewarding customers for filling out surveys.
Member's birthday
Celebrate customer birthdays with personalized offers or bonuses.
Buy a wider selection of products
Encourage customers to explore and purchase from a broader range of products.
Pay with a specific payment method
Incentivize the use of preferred payment methods to reduce transaction costs.
shop online
Reward customers for choosing your online store, increasing digital sales.
book in advance
Offer discounts or bonuses for early bookings, improving your operational planning.
Shop during slow periods
Attract customers during off-peak times for better service and smoother operations.
Spend 20% more than normal
Motivate customers to increase their spending with additional rewards for reaching higher thresholds.
shop online
Reward customers for choosing your online store, increasing digital sales.
book in advance
Offer discounts or bonuses for early bookings, improving your operational planning.
Shop during slow periods
Attract customers during off-peak times for better service and smoother operations.
Spend 20% more than normal
Motivate customers to increase their spending with additional rewards for reaching higher thresholds.
cORE LOYALTY
Points and Tiers
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Our Points and Tiers system is the backbone of your loyalty program. It allows you to reward customers for their purchases and interactions, encouraging repeat business. Easily configure how points are earned and spent, and set up tier levels that offer increasing benefits. As customers move up through the tiers, they unlock exclusive rewards, fostering deeper engagement and loyalty.
Coupons, Vouchers, Rewards
Boost customer satisfaction with customizable coupons, vouchers, and rewards. Whether you're offering discounts, free products, or special deals, our system makes it simple to create and manage these incentives. Tailor your offers to different customer segments and use them to drive specific behaviors, from increasing average order value to encouraging first-time purchases.
Contests, Stretch goals
Engage your customers with dynamic contests and stretch goals that motivate them to take action. Set up challenges that reward customers for completing certain tasks or reaching specific milestones. Stretch goals push customers to go beyond their usual habits, driving higher levels of participation and fostering a competitive spirit within your customer base.
Surveys, Feedback
Gather valuable insights directly from your customers with integrated surveys and feedback tools. Whether you want to measure satisfaction, gather product opinions, or understand customer needs, our platform makes it easy to create and distribute surveys. Use the feedback to fine-tune your loyalty program, ensuring it continues to meet customer expectations and deliver value.
Leaflets
Upload your PDF and transform it into engaging, visually appealing leaflets with our platform. Create striking visuals to capture attention without the need for printing, helping you save resources and reduce waste. Keep all your leaflets organized in one convenient location for easy access and management.
No-Code Workflows/Scenarios
Streamline your loyalty program management with our No-Code Workflows and Scenarios. Design complex customer journeys and automated processes without needing any technical expertise. From onboarding new members to triggering rewards after specific actions, you can easily set up and modify workflows that adapt to your business needs as they evolve.
Dashboards
Stay informed and make data-driven decisions with our comprehensive dashboards. Access real-time analytics on customer behavior, program performance, and campaign effectiveness. Our dashboards provide a clear overview of key metrics, enabling you to monitor trends, identify opportunities, and make adjustments to optimize your loyalty program’s success.
