Flourish

Flourish focuses on building rewarding customer experiences. Operating on the belief that "only great customer journeys endure," the agency uses a combination of strategic planning, smart technology, and data-inspired creativity to help clients maximize their return on investment (ROI) and forge lasting relationships with consumers. They serve a wide range of global clients, leveraging their platform-agnostic approach and expertise across many CRM and marketing automation platforms.

Flourish structures its services around a three-step approach: Optimise, Elevate, and Transform. Optimisation involves fine-tuning a client's existing systems and processes to improve current communications. Elevation focuses on improving capabilities to accelerate results and progress toward a strategic vision. Transformation is the highest tier, where Flourish reimagines the entire CRM function, implementing best-in-class programs through automated, multi-channel activity.